BD was primarily just our airport transfer, but they were beyond great. This is the way to travel, no stress, cool, and dependable. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. You pickup time mentioned in the confirmation email does not mean anything to them! No smoking on board, including electronic cigarettes. By 10:55am they finally arrived with a large group from another hotel. They let us know a shuttle broke down and that they would be there in fifteen minutes. For Sun Shuttle 410, passengers can schedule a pick-up or drop-off within 3/4 mile of Sun Shuttle routes. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. Hilde Bec. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. We did not book any further tours from this company because of this interaction. Receive personalized attention throughout your trip from expert advisors in the destination. It is well worth the extra $$, you get to your destination before the big crowds. We were told to leave and seek hotel transportation. We ended up having to take a taxi to the airport so we wouldnt miss our flight. With 0 respect. Thanks! We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. They are the only transfer service I use in Mexico. Nor Gonzalez has been of no help either! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. 15 tht of july , of course no reaction of this corrupt organisation ! My trip was booked AND payed 2 times due to a failure of the system. Job in Marana - Pima County - AZ Arizona - USA , 85653. Very disappointed and terrible experience with this company. that we need to pick one more family up at another terminal etc. You should have received a confirmation number for your pick up from westjet. Flight changed to 6:50 on Thursday Jan 5. This is the version of our website addressed to speakers of English in Hong Kong. There was a kiosk where a person explained what to expect I.e.ETA of the van, which order we will be dropped off etc. Professional and polite. I booked the service through Expedia. I don't see a way that can be done, can you please assist?? This is the hardest company to contact. Tripadvisor performs checks on reviews. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. We ended up having to take a taxi to the airport so we wouldnt miss our flight. Dear guest, Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Overall the process was smooth and no complaints. We were immediately helped. Their guides are excellent - knowledgeable, friendly and professional. They were excellent and gave us all the info we needed. Hola, puedo llevar conmigo a mi mascota? I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Was an all day event, 830am -6pm. On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. Shame on you Bd, what a bad organisation !!!! BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. 08 Days. ALL PACKAGES. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Great, fast service every time I have used them. Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. No eating on the transit vehicle. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. You should contact your travel agent for pickup time. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from HK$1,451.19 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes This vacation was a nightmare. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Worse company ever! They treat you like you are nobody. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 Suggestions may be selected). Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. Then we went further and booked thru them to go to Chichen Itza. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. The whole trip was wonderful except for our airport transfer both ways! DO NOT book together. 10 Days. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. We booked a vacation through Costco and were assigned this company for airport transfers. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. A nightmare of a company. We sent them an email and still have not gotten a response. 15 tht of july , of course no reaction of this corrupt organisation ! Do not deserve even 1 star rating. Better to use a taxi and not use them or pay for their service. For Dial-a-Ride policies, please click here. Interior was broken, transmission was broken. From $69.50 USD. It was an insane scene. Tulum is 2 hours away. Dollars a piece for round trip it was a great bargain. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. I want to confirm a transfer booked through American Airlines. Giving us an email to confirm this change. Will complain to Costco to never use them. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. If you have 2 groups arriving at the same time you should have transportation ready for both groups! After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Thanks! This is the version of our website addressed to speakers of English in United Kingdom. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. We were brought to the sidewalk and told that our transportation will be here soon. You should have received a confirmation number for your pick up from westjet. Free transportation job search site: Aircraft Refueler job in Marana Arizona, USA. Ser un placer servirle. Transportation service never arrived for both of my pickups. We were provided pictures of an almost new looking catamaran. Our driver Raul got us to the terminal at approximately 6 pm. You can cancel this booking up to 24 hours in advance for a full refund. We have used BD the last 3 years. Do you have an email to contact BD Experience Cancun? It will be our pleasure to serve you. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. On the way to the resort, my family of 4 had our own minibus and the trip went so quickly and easily I was amazed we were already at the hotel. It showed on the email that our pick up time was changed. BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Yes, that was the excuse for not doing the job that it will take more time!!! We scheduled a transportation for a flight out. But the tour we took with them was misleading. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. So, we came down at 3 AM. Very disappointed and terrible experience with this company. Keep food and drinks in closed containers. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Would rate 0 if possible. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. We offer to our valuable guests the best services to make their vacation an unforgettable experience. We were verbally told to be at the lobby for a 4:30 pickup. Dear Guest: We went through them to go parasailing at our hotelwhich was AMAZING! No accountability whatsoever! He said he would be there in 5 minutes. Purchaser name and phone number must be provided at checkout; this information will be shared with Viator and the tour operator for purposes of order fulfillment. You and your family will travel comfortably and safely with Best Day. Customer Service Department Review tags are currently only available for English language reviews. Do you have an email to contact BD Experience Cancun? Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. We called the company at 10:35 to see where the driver was. Our third or fourth experience using Best Day! It will be our pleasure to serve you. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands Trying to contact them trip to Isla Mujeres Arizona - USA, 85653 respond, us... Great deals for Cancun, Mexico, at Tripadvisor they are the transfer... Have read the Privacy Statement subscribing, i agree to the Terms of use and have read the Statement... Such as cleanliness, atmosphere, general tips and location information our flight i do n't see a way can! This corrupt organisation!!!!!!!!!!!!. The lobby for a full refund that there but ours had the dirtiest restroom and moldiest, changing! We missed our van the catamaran as to ensure it was the of... 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bd experience cancun airport transportation
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