Be the first one to find this review helpful. I will NEVER shop at Kay again. Soafter I got a call back, I was told that we had to wait for this to get back, as we havent had issues with the center stone before. When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. Sign in to add more and ensure your Favorites will be available on all your devices. Updated: 9.15.13 9:47 PM EDT By Laura Northrup@lnorthrup, warranty and repair diamonds kay jewelers wedding rings wedding set. This situation became the most unprofessional experience of our lives! More Customers Say Kay Jewelers Swapped Out Their Diamonds For Fake Or Worse Ones, Brides Claim Kay Jewelers Lost Or Ruined Their Engagement Rings, Investor Tipsheet Warns Kay Jewelers Parent That More Trouble Could Be Coming, Lawsuit Claims $12,500 Pink Sapphire Bought In 1999 Turned Out To Be A Fake Worth Only $30, 5 Things We Learned About Sexual Harassment & Discrimination Claims Against Kay Jewelers, Jared, Worst Company In America Nominees And Their NCAAEquivalents, Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again. Min. Chat support people have zero idea what they are doing. The package was never opened by anyone and came back only a couple days after being shipped. Yes, and besides being real, it is also among the most expensive gold on the market. The purity of the silver is the subject of a stamp on silver jewellery. Customers can take advantage of Kay's Style Finder, which helps them find the right jewelry product they are buying as a gift or for themselves. This profile has not been claimed by the company. They are professional liars for MONEY! I was told that theyd probably be back first week of March. This time, its not possible to say that 925 gold is actually a thing. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. These include Forever 21 and Walmart, among others. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. But where exactly do Kay Jewelers get their diamonds from? The welcoming of a bride into a family is represented by this. May 2009 is when the issues began. Always use a trustworthy dealer when buying precious metals. Varygood patent structure Rings are made of three modules, that is to say a Varygood ring is combined by a central flower head plus a . I absolutely only shopped at the Kay's in Clarksville Indiana because of Chris the store manager was great to work with. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. Contrary to popular opinion, China is actually capable of and produces some of the best quality jewelry pieces on the market, and this is probably why the big retails get their products made in China, only to sell them at a premium back home. More specifically, the jewelry contains 92.5% sterling silver, 7.5% other metals, and a gold plating. I waited a month, called the store back, was told the same thing except now that I should expect it back around March 15th. Copyright 2022 Consumers Unified LLC. The price difference is a function of the business model. Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. I was told to expect an update after the holidays. The digital currency will be used in China. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. Item #: 252335904. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. It is likely to be real gold if it sinks. Everyone deserves to receive and give love. We were literally in shock, and appalled that the manager had no sympathy for a lost ring that meant so much to my boyfriend. So, where are the diamond rings by Kay Jewelers made? Rich and poor wore jewelry from ancient China. SHOP NOW Custom Design Whether she loves a classic diamond and gold ring or prefer contemporary alternatives, our experts will help you create the custom ring of your dreams. It's upon this steadfast belief that we've devoted ourselves to providing beauty for all. And are they made in China? They stated that yes, they would be inspected, but these inspections didnt count towards the actual warranty inspections required every six months. The brides family gives jewelry to her in exchange for her new home. IF YOU WANT QUALITY JEWELRY DO NOT SHOP AT KAY JEWELERS. LEARN MORE Sale Price 921.90 GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. (20% off). It all began with the very first storefront, which opened in Reading, Penn., in 1916. Essentially, China super-specializes while making some very practical designs. Associate then call the manager and was able to find when I was about to leave the store. They are really refusing to give me My money back. There isnt any lead used in the production of the steel. Unsubscribe at any time. It should NOT be this hard to get my money back. In order to start the call, please close this box and then unblock your mic in your browser settings. Friends told me not to shop at Kay, overpriced and jewelry is poor quality. border: 1px solid #515666; The testing liquid will change colors if you have lead in your jewelry. Online Coupon. Guangzhou Love & Beauty Jewelry Co., Ltd. 2022 new jewellry Hiphop 925 silver two-color silver green cubic diamond zircon fashion, ASTM F136 Titanium Prong Setting Zircon Crescent Moon Shaped Nose, Factory Custom Jewellery Set 18K Gold 925 Sterling Silver or Brass Fashion Accessories, ASTM F136 Titanium Heart Shape CZ Pave Hinged Clicker, Custom Fashion Jewellery Women Accessories 925 Sterling Silver Cubic Zircon Engagement Wedding. This type of data sharing may be considered a sale of information under California privacy laws. I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). But opting out of some of these cookies may affect your browsing experience. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. The most consumer-unfriendly aspects of this story that should make one question buying [a warranty] from Kay: the six-month inspections (I know I would forget) and sending the rings to China for a minimum of three months for repair. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! Free delivery to your home or local Kay store if purchased online, No loose diamond images on website that are independently priced, Gem Lab reports are from GemEx, whereas the industry standard are GIA, AGS, and HRD (Europe), They sell their engagement rings in a pre-set and fixed price model allowing them to maximize price inflation by keeping the customer in the dark about precise carat weight and detailed diamond characteristics. I plan on attempting to contact this girl one more time this afternoon before requesting to speak with her supervisor, but I have a feeling her supervisor will not be a whole lot of help. Online through a Virtual Consultation or with a Live Chat, our experts are happy to listen and shop with you to make your experience a fun, memorable occasion. 4.5 out of 5 stars 4,667. The gold is usually marked with a number. -webkit-transition: all 0.5s ease; The gold is either being washed or playing with it. I told the girl that my ring is due for an inspection this month. Prime Try Before You Buy. Jared the Galleria of Jewelry is owned by a parent company Signet Jewelers Limited, which is based in the UK and is the largest retailer in the US and Canada. Diamond Engagement Ring, Kay Jewelers, Size 6 Ad vertisement by LouisMichaels LouisMichaels. Tin is out of harms way. While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. Leo Diamond 66 Total Facets (8 More Than The Standard Tolkowsky Cut). Is Lead Compliant Jewelry Safe To Wear? Expired. What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. Amazon brand. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. Sellers looking to grow their business and reach more interested buyers can use Etsys advertising platform to promote their items. The price is cheap. The cookies is used to store the user consent for the cookies in the category "Necessary". Is silver jewelry stamped China BJ925 a real silver? Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. administrator. The earrings physically broke on second wear, in February. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. } The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. At KAY we are committed to using ethical, conflict-free and sustainable supply chains to create the jewelry you love. Here are the primary reasons why: For starters, the California Gold & Silver Exchange notes and appreciated the value of Chinese culture and the long history associated with it, not to mention the high standards of gold from China. We love you!. from 132.00, from 146.67 As a result of easy scaling, the cost of production is low, which translates to lower prices for the products. Tolkowsky diamonds are branded diamonds from Jean-Paul Tolkowsky (son of legendary diamond cutter Gabi Tolkowsky). But opting out of some of these cookies may affect your browsing experience. How Much Should You Spend On An Engagement Ring in 2019? La Chaux-de-Fonds is where the jewelry is manufactured by Cartier. Whoops! Worst experience ever. The popularity of silver was higher than the popularity of gold. It has stayed the same since. 24K pure gold is the standard for Chinese gold jewelry, ornaments and statues. How can they make sign that and dont release my ring? The company personalizes jewelry for customers, including adding monograms or engraving special messages into jewelry pieces to make them one of a kind or tailored for a specific person. (Quick Expert Answer), Why My Tiffany Necklace Is Turning Brown? I wasnt getting anywhere and decided to end the call before I got really mad.