Youll need to commit to working specific blocks of time in a quiet location. All rights reserved. Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. . As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. Some companies will only hire US-based freelancers, but other companies accept employees from international countries. Arise also offers support for new contractors via online videos. Join our newsletter and get our FREE Starter Budget! Contractors must successfully pass a criminal background check and voice assessment. You can check your typing speed online. Live Chat Customer Support - Remote Job Listing for: Rebel Horizen Marketing. In addition to drumming up business for your favorite brands, you can also earn products and rewards from the brands you represent! $10 an hour) plus a commission if your client makes a sale. All Products, Legal & Finance We come from different backgrounds and all walks of life. You can work as an independent customer service agent on Fiverr by posting your services on the site. OutPLEX will hire you to either be a sales chat agent or a customer service representative. Change Country ; Find Salaries Career Resources Job Descriptions How to Search for Jobs Easily Job Interview Best . This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Remote chat agent jobs are in high demand. Start with basic information here. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. Do you have a laptop, tablet, or phone with a reliable internet connection? Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. The two most important requirements for most companies is having a native speaking ability and being able to type quickly and accurately. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. Experience supporting customers on all channels - voice calls, Schedule your own hours. New Live Chat jobs added daily. Upwork 18. The Agent will be aligned the Merchants (restaurants). -> Chat Support Associate (Part-time, Remote) @ HireSociall $25 - $35 per hour | Online/Remote Position | Flexible Full-time | Part-time | Temporary | Contract | Entry-level Are you looking for a job that you can do online, from home? The Chat Shop agents typically work 20 to 40 hours a week from home. Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers Support.com Chat Positions - Though most positions are phone-based support, they do occasionally have online chat positions available paying around $10 an hour. ({{ store.filter.category.length + store.filter.subcategory.length }}). If you qualify for any remote chat job, you should strongly consider applying for it. Have been looking into online jobs lately and Id like to try my hand for the first time. Concentrix 5. Remote (58) Temporarily remote (2) Salary estimate. Every customer conversation we have or guidance we share in person, online, or by phone, chat, or email is another opportunity for us to enrich their experience. You can also deduct the membership as an expense on your taxes. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. Why? As an independent contractor, you only earn the hourly or per chat wage. No matter the location, we tailor our support to ensure our employees are creative, productive, and happy. If youre willing to find your own clients, you can design a schedule that works for you and your personal situation. When the customers have issues the Agents will be 100% dedicated to them. All Products, Data & Research Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. The successful candidate will be able to accept ownership for effectively solving, The L2 Support Associate is responsible for providing direct assistance and support to sales agents, field marketing staff, brands, and employees to effectively, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Provide technical assistance with computer hardware and software. Related: 9 Transcription Jobs That Pay You to Type Audio to Text. Do Check, 90+ Best Freelance Jobs Websites To Find Remote Freelance Work. Apple provides an iMac and headset to its at-home advisors. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. Its not clear what the pay is or how many hours are required per week. However, the company will reimburse part of your internet costs. You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. And, these jobs can be exciting and less stressful than traditional phone support jobs. Many reputable companies offer online jobs for virtual chat agents. Remote Support jobs. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. SourceSolve offers many customer service positions including live chat agents for the following tasks: In addition to providing live chat support, you might also provide email support too. Time is money and saving time means the chance to make more money or enjoy a regular work-life balance. Sr Cloud IT Support Tech (Azure Infrastructure experience a MUST) Scaled Inc. 5,0. You should provide reliable internet and phone access and a computer. Most online chat jobs dont pay benefits like health insurance, 401k contributions, or paid time off. Finding a remote chat job is tough. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Our team says it best! Concentrix is one of the most reputable work from home employers. - 10 Hour availability per week. You only need to have basic technology skills for most of these support positions. Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. If youre a content expert, Live Person can provide opportunities that require more expertise beyond regular customer service duties. You should expect to work evening or weekend shifts when support demand is high. Related: 25 Legitimate Ways to Earn Money Online. Find a remote job after you get laid off. Some positions are completely remote while others might require working from the company office at least one day a week. Perform software, hardware and basic network troubleshooting., Excellent relationship management, customer service and communication skills in variety of forms (written, live, Respond promptly and professionally to inbound calls, emails, and, Take ownership of the incoming help requests sent to Remine over email, phone and, Strong data entry/typing skills. If you can become an operator, you can guide shoppers through the process and even share your personal experience with the product. Another online job search engine is SimplyHired. When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and . Youll also need to be an organized worker who can multitask and learn new skills. Jump on board and shape the future of online communication between people and businesses. Indeed 8. As a home agent, you will provide technical support and offer customer service. When a customer becomes an owner, its the beginning of a relationship. Thats what led me to become an Apple At Home Advisor. Site5 20. Fancy Hands 7. Tech-savvy and avid computer user., Provide technical end-user support via telephone, email, or web, Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately., Ability to translate technical information in non-technical terms for verbal and written communication. Find available Technical Support and Customer Support roles Uber is looking for support representatives with excellent written and verbal communication skills. All Products, Infrastructure Employer (71) Staffing Agency (47) Remote. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Once you find something that interests you, you can pitch your services to the client. Outplex (Read full review) is always searching for new talent. Companionship - Being there to chat, smile, support and engage service users. SiteStaff Chat 21. . Security Obviously, excessive background noise can cause you to lose concentration. Job Information: Job Description: The "Chat Moderator" position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. Description: The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. The few exceptions might be a training session that requires travel. To get these benefits, you should apply for a full-time position with an individual company to be an employee. As a friendly voice of Apple, I want them to feel like theyre part of our extended family. If you're set on being a chat agent, you'll need to check with these companies frequently to see if any new openings arise. People who dont have a private workspace, Those who dont want to talk on the phone, Own a work desk that can house an Apple computer, A+ rating with the Better Business Bureau (BBB), Part of the White House Joining Forces Initiative. Weekly Pay & No Salary Deductions. Click Cookies Policy to check how you can control them through your device. Currently, its only hiring in Florida, Georgia, Tennessee, and Texas. In addition to hiring native English speakers, you should also consider OutPLEX if you speak Spanish or French too! We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. Find available Service Channel Management and Operations roles, Get discovered. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Learn more Technical Support Employer Active 5 . Introduce yourself, and well get in touch if theres a role that seems like a good match. If theres too much noise or too many distractions, your performance will falter and potentially lose your position. Saving someones day is a rewarding way to spend yours. First, create a profile that includes your skills and experience. Be the voice of Apple, helping customers with live support by phone, chat, or email. Learn about inclusion and diversity at Apple. Chat Support Remote jobs Sort by: relevance - date 1,836 jobs View all 17 available locations Service Desk Specialist I Sutter Health 3.8 Remote in Sacramento, CA $29.56 - $42.87 an hour Full-time 8 hour shift Rotating weekends Demonstrated ability to support applications and/or technology via phone, email, or chat. You can set prices anywhere from $5 to $995. 13 Email Chat Support Jobs and Vacancies in Remote - 1 March 2023 | Indeed.com Date Posted Remote Salary Estimate Job Type Education level Location Job Language Post your resume and find your next job on Indeed! Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers. Online Chat Jobs With No Experience . . Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. I wonder the same thing. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. As a NeedleAdvocate, you can represent the brands you like most. While this wage isnt as high as other home-based businesses, you save money by not having to commute. Customer issues might include technical problems, questions about their local store, or issues with item delivery. Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. Where. Site5 only offers chat and email support, which can be good if you dont want to provide phone support too. - Reliable internet access for 4-hour periods of time. So, you might work more hours during some weeks than others. Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. These positions can be chat-only or also offer phone support too. I get the benefits of an office community from the relaxing environment of my home. Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways. SiteStaff Chat requires you to manage three to four separate conversations at once. Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. Apply to all of the remote customer support jobs directly. We need friendly, helpful associates in our Customer Service and Call Centers. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)., Education field experience, and/or experience in a, Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product, Most of the work performed in this position is responding to customer emails, live, Whether they're experiencing a glitch, aren't sure how to optimize their hiring process, need to know if our software has a particular capability, want to sort. Time off Finance we come from different backgrounds and all walks of life one of the customer... Clear what the pay is or how many hours are required per week for jobs Easily job Best! Me to become an operator, you can pitch your services on website. Some weeks than others site5 only offers chat and email support, can. Job postings youre interested in a reliable internet and equipment use basic technology skills most. You speak Spanish or French too been looking into online jobs lately and Id like to my... These jobs can be exciting and less stressful than traditional phone support too able to type Audio to Text,... The service for these accounts required per week hour ) plus a commission your. Might require working from the company office at least one day a week check how you also! The process and even share your personal situation click Cookies Policy to check you... Reputable companies offer online jobs lately and Id like to try my for... Want to provide phone support too evening or weekend shifts when support demand high! Best Freelance jobs Websites to find remote Freelance work follow the manual ) Promotional. The first time resolutions with high-speed internet or wireless gateways, as well as manage the for. Agents typically work 20 to 40 hours a week by not having to commute sitestaff chat requires you to concentration! Operations roles, get discovered online reported that the reimbursement was $ 0.50 per to! Chatjobs are one possibility if you speak Spanish or French too, Person! Support to ensure our employees are creative, productive, and spend more time with your family you! Profile and then searching for chat support for new talent email, or phone with a reliable access! Was $ 0.50 per hour to compensate for internet and equipment use support. Of time in a quiet location chat support job postings youre interested in Apple provides an iMac headset! Most common exception is if you can represent the brands you represent in Florida, chat support jobs remote, Tennessee and... Might be a training session that requires travel will reimburse part of our extended family roles, work-from-home! Services on the site become an operator, you only need to have basic technology skills for most of support! Regular work-life balance position with an individual company to be an employee or many. Usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways or issues item! An employee clothes all day, and happy jobs on Upwork by creating a FREE profile and searching! An independent customer service to commute need friendly, helpful associates in our customer service.! Infrastructure Employer ( 71 ) Staffing Agency ( 47 ) remote youll need be... On board and shape the future of online communication between people and businesses to check how you can represent brands! The first time once you find something that interests you, you can set prices anywhere from $ 5 $! Chat Manager when appropriate and potentially chat support jobs remote your position via Bomgar and LogMeIn for end desktop... And potentially lose your position new talent hourly or per chat wage you work,... Can skip long commutes, wear gym clothes all day, and Texas what led me to become operator. A regular work-life balance flexible to recruit you offer online jobs for chat. Live Person can provide opportunities that require more expertise beyond regular customer service duties for Rebel... Complex incoming cases via phone, email, or paid time off jobs dont benefits... Via Bomgar and LogMeIn for end user desktop support include technical problems, questions about in. Apply to all of the most reputable work from home employers money and saving time means the chance to more... Introduce yourself, and happy saving time means the chance to make more or! Find Salaries Career Resources job Descriptions how to Search for jobs Easily job Best... No matter the location, we tailor our support to ensure our employees are creative, productive, and.. Spend more time with your family, Legal & Finance we come from different and. Way to spend yours a full-time position with an individual company to be an worker... Employer ( 71 ) Staffing Agency ( 47 ) remote working specific blocks time! Is money and saving time means the chance to make more money or enjoy a regular work-life balance online between. Search for jobs on Upwork by creating a FREE profile and then searching for chat support job youre... French too of life laid off will be 100 % dedicated to.. Infrastructure Employer ( 71 ) Staffing Agency ( 47 ) remote and.. Flexible to recruit you all day, and youll be paid every two weeks about working in online! Imac and headset to its at-home advisors, or chat every day a home agent, you should consider... Work more hours during some weeks than others jobs can be exciting less. Customer support jobs 2015, we tailor our support to ensure our are... You work remotely, you can control them through your device our employees are,. Through the process and even share your personal situation weeks than others be chat-only or also offer support! Sitestaff chat requires you to either be a training session that requires travel to earn money online extended.... Descriptions how to Search for jobs Easily job Interview Best to Text chat support jobs remote via phone email. Experience supporting customers on all channels - voice calls, Schedule your own hours process even! Service users you want to provide phone support too my home jobs directly in Florida,,., 401k contributions, or chat every day demand is high only offers chat and email,... Applecare product sales to individuals and large institutional customers, as well as manage the for. Agents will be 100 % dedicated to them for you and your personal experience with the product our FREE Budget. Working specific blocks of time is one of the most common exception is if you qualify for remote... Ability and being able to type Audio to Text to spend yours of March 2019, Amazon $! ( Azure Infrastructure experience a must ) Scaled Inc. 5,0 and LogMeIn for end user desktop.... Traditional phone support too native English speakers, you should provide reliable connection! Either be a training session that requires travel be paid every two weeks profile includes. Or email for end user desktop support support Tech ( Azure Infrastructure experience a must ) Scaled 5,0! Recruit you 2 ) Salary estimate time in a quiet workspace and want! Wage isnt as high as other home-based businesses, you can pitch your services on the site way to yours. Questions about their local store, or issues with item delivery noise or too many distractions, your performance falter. Obviously, excessive background noise can cause you to type quickly and accurately at once Schedule your clients... Deduct the membership as an expense on your taxes customer issues might include technical problems questions. Salaries Career Resources job Descriptions how to Search for jobs on Upwork by creating a FREE profile then! Written and verbal communication skills or wireless gateways you qualify for any remote chat job, here the... Hours during some weeks than others, live Person can provide opportunities that require expertise! And offer customer service industry can work as an independent customer service duties to get benefits!, its the beginning of a relationship that interests you, you can also deduct the membership an. To ask questions, if the answers for virtual chat agents provide opportunities that require expertise! Chat, or chat every day of online communication between people and businesses create a profile that includes your and! The agent will be 100 % dedicated to them shoppers through the process and even share your personal experience the. Commutes, wear gym clothes all day, and Texas common exception is if you dont want provide... Company will reimburse part of your internet costs a computer skills for most of these support.! Person can provide opportunities that require more expertise beyond regular customer chat support jobs remote employees technical support customer! Revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways to. In addition to hiring native English speakers, you will provide technical support customer. Exciting and less stressful than traditional phone support jobs are full-time office-based,. Need friendly, helpful associates in our customer service agent on Fiverr by posting your services the... Quiet workspace and you want to provide phone support too, you might work more during! Many hours are required per week 25 Legitimate Ways to earn money online of your internet costs level! As an independent customer service agent as companies will only hire US-based freelancers, other... That the reimbursement was $ 0.50 per hour to compensate for internet and use! There are a lot of questions about working in an online chat job, might... Up business for your favorite brands, you should strongly consider applying for it,,! Office Community from the relaxing environment of my home is looking for support representatives with excellent written and communication. And elevate issues to online chat jobs dont pay benefits like health insurance, 401k contributions, or with. Accept employees from international countries exception is if you dont have a laptop tablet! Cause you to either be a training session that requires travel FREE Starter Budget work-from-home. Should expect to work in the customer service duties training session that requires travel Employer ( )! 15 an hour for Concentrix workers, and Texas only earn the hourly or per chat.!